Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, list a property, or contact support.

  • Name, email address, and phone number
  • Property listing details and photos
  • Payment information (processed securely via Paystack)
  • Usage data and browsing activity on our platform

2. How We Use Your Information

  • To provide and improve our services
  • To process payments and bookings
  • To send notifications about your account and listings
  • To detect and prevent fraud
  • To comply with legal obligations

3. Property Address Privacy

Exact property addresses are encrypted and stored securely. They are only revealed to users who have completed a verified payment. Access to this information expires after a limited time period.

4. Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

  • With your consent
  • With service providers who assist our operations
  • To comply with legal requirements
  • To protect the rights and safety of our users

5. Data Security

We use industry-standard encryption and security measures to protect your data. Payment information is processed by Paystack and never stored on our servers.

6. Your Rights

You have the right to access, update, or delete your personal information at any time from your account settings. To request data deletion, contact us at privacy@homemex.com

7. Contact

For privacy questions, contact privacy@homemex.com